In the event you wish to return an item, please contact us a firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All Returns require a valid RMA. Please contact us uf you requ ire an RMA to return your item. Generally, we acept all unopened amd unused items within 15 days of delivery for a full refund of the item cost. We do not refund shipping costs. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Buyer is responsible for return shipping costs and must provide us with a tracking number.
You should expect to receive your refund within 13-20 business days of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).